FAQs
Q: How do I request a service call?
A: Please submit service and maintenance requests via the Tenant Center. If you have a maintenance emergency, please call our main office number (615) 250-1800, to ensure quickest response. If it is an after-hours maintenance emergency, please call Truist Plaza Security, (615) 587-0769
Q: How do I request additional space?
A: Please contact Tom Harwell, tharwell@eakinpartners.com and Rob Eakin, reakin@eakinpartners.com for any leasing inquiries.
Q: What do I do when my office is too cold or too hot?
A: Please submit any temperature requests via the Tenant Center.
Q: Can I bike to work?
A: Yes, you can bike to work. There are bike lanes in the neighborhood. Bike racks are located on the street level of the parking garage, behind the loading dock. Please contact Property Management for the code.
Q: Where can I park?
A: Visitor Parking is located on the ramp going down to P1, and on P1 as well. Otherwise, tenants and guests can park anywhere in the garage, as long as the space is not designated Reserved.
Q: Where can I smoke?
A: There is only one location designated for smoking, next to the loading dock of the Street Level Parking Garage. A smoker's urn is provided for your convenience. Please do not smoke in front/side of the building, or any other level of the parking garage.
Q: I am sensitive to the light, how do I request an adjustment to my lighting?
A: Please submit lighting requests via the Tenant Center.
Q: Can I bring in a space heater?
A: Space heaters are not allowed at Truist Plaza.
Q: Can I bring in a coffee maker or other appliance?
A: Microwave Ovens and equipment for brewing coffee, tea, hot chocolate, and similar beverages are permitted in the suites. Please ensure the proper electrical and water lines are in place for this equipment.
Q: I work after the building's normal hours, how do I request lighting, heating and/or air conditioning?
A: Please submit any after-hours lighting and HVAC requests in advance, via the Tenant Center.